Feedback & Complaints

NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of people with disability by ensuring NDIS service providers are doing the right thing.

​If you are unhappy with how we have responded to or handled your feedback, you can contact the NDIS Commission at any time.

You can also escalate any concern or complaint directly to the NDIS Commission. Read more:

NDIS Commission: Handling complaints and fixing problems (easy read)


NDIS Commission contact details

Phone 1800 035 544 (free call from landlines) or TTY 133 677


Post NDIS Commission, PO Box 210, Penrith NSW 2750

Visit NDIS Commission